Privacy Policy

Last updated: August 2026

This privacy policy explains how bestplasticsurgery.co.uk ("we") handles personal data under the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

What we collect

• Contact form: your name (optional), email, subject, message.
• Newsletter / checklist request: email and (optional) first name.
• Analytics: when you consent, standard analytics data — page views, approximate location, device type, referrer.
• Standard server logs (IP address, request timestamp, user-agent) for security and diagnostics; retained no longer than necessary.

Lawful basis

• Consent for analytics and marketing cookies.
• Legitimate interests for responding to contact form submissions.
• Consent for newsletter/checklist emails; you can unsubscribe at any time.

How we use it

• Respond to your enquiry.
• Send you the checklist and, if you consent, occasional editorial updates. No clinic promotions.
• Understand which content is useful — anonymised, aggregated.
• Detect and prevent abuse of forms.

Who we share it with

We do not sell personal data. We use standard service providers (email delivery, hosting). We do not share your details with clinics or surgeons.

Cookies

See our Cookie Policy for detail. Non-essential cookies are only set after you consent.

Retention

• Contact form submissions: retained up to 24 months.
• Newsletter subscription: retained while you remain subscribed.
• Server logs: up to 12 months.

Your rights under UK GDPR

You have the right to access, correct, erase, restrict processing of, or object to processing of your personal data, and the right to data portability. To exercise any of these, email [email protected].

Complaints

You have the right to complain to the Information Commissioner's Office (ICO): ico.org.uk.

Contact

Data controller: bestplasticsurgery.co.uk editorial team, [email protected].